THETAGOLD FITNESS PRIVACY POLICY
Last Updated: 26 Nov 2025
ThetaGold Fitness (“TGFIT,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your information. This Privacy Policy applies to all information collected through our website, mobile applications, SMS/text message programs, coaching programs, and any other products or services (collectively, the “Services”).
By using the Services, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
A. Personal Information
– Name
– Email address
– Phone number
– Mailing address
– Date of birth (optional for program customization)
B. Health & Fitness Information
– Weight, body fat %, skeletal muscle
– Health history you choose to share
– Fitness goals, progress, and meal logs
C. Payment Information
– Billing details
– Credit/debit card information (processed through secure third-party payment platforms; we do not store card numbers)
D. Technical Data
– IP address
– Browser type and version
– Device information
– Cookies and tracking data
E. SMS/Text Messaging Data
– Phone number
– Message interaction data (delivery, open, and response metrics)
2. SMS/TEXT MESSAGE PROGRAM (TCR COMPLIANT)
By opting into ThetaGold Fitness SMS/text notifications, you agree to receive messages related to coaching, reminders, accountability, program announcements, and promotional offers.
Opt-In: Consent may be provided through website forms, keywords, checkboxes, or verbal agreement. Consent is never a condition of purchase.
Opt-Out: Text “STOP” at any time. You will receive a confirmation message.
Help: Text “HELP” or email support@thetagoldfitness.com.
Message Frequency: 1–12 msgs/week. Standard rates apply.
Data Sharing: We do not sell or rent mobile information. Data is shared only with trusted vendors or if required by law.
3. HOW WE USE YOUR INFORMATION
– Deliver coaching and fitness services
– Personalize programs
– Send SMS reminders and messages
– Improve services
– Ensure legal compliance
4. HOW WE PROTECT YOUR INFORMATION
We use encryption, secure servers, restricted access, and regular audits.
5. HOW WE SHARE INFORMATION
Shared only with service providers, partners, and legal authorities when required. Never sold.
6. COOKIES & TRACKING
We use cookies and analytics. Users may disable cookies in browser settings.
7. DATA RETENTION
Data is stored only as long as needed for service and legal compliance. Request deletion via email.
8. CHILDREN’S PRIVACY
Not intended for individuals under 18.
9. YOUR PRIVACY RIGHTS
You may request access, correction, deletion, or withdrawal of consent by contacting support@thetagoldfitness.com.
10. CHANGES TO THIS POLICY
Updates will be posted with a new effective date.
11. CONTACT US
ThetaGold Fitness
Washington, DC
Email: support@thetagoldfitness.com
Phone: (202) 869-3769
12. By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from ThetaGold Fitness. This includes SMS messages for conversations (external), conversations (between employees). Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.
